Fixed remote monitoring systems

ISM solutions, featuring the possibility for integration and expansion in line with the ever-changing and growing needs of clients, offer protection for physical indoor and outdoor spaces through:

Video surveillance and technological security systems

An intuitive and completely tailor-made software platform

An Operations Centre up and running 24 hours a day, 365 days a year

Security and reliability at arm’s reach

In the civil and industrial sector, ISM services include monitoring of video surveillance and security systems, management of fire alarms and a series of preventive or predictive diagnostics services on existing systems to prevent malfunctioning in critical circumstances. What’s more, ISM guarantees the efficient monitoring of all instances of access, temperature control in storage and/or technical rooms where requested (Data Centres, Server Rooms, Large-Scale Retail Warehouses etc.) and monitoring of isolated workers that operate in particularly critical areas.

Hardware

For the hardware component, ISM collaborates with partners whose products meet the highest market standards and are configured based on specific client needs, in total compliance with privacy laws.

Remote access

Albeit sophisticated, these systems are easy to use: the client, whether an individual, company, security person or any other authorised company representative, can connect to the system by remote no matter where they are from mobile devices such as cell phones, computers or tablets. If the client is unable to take the necessary action they can delegate the management and resolution of the alarm to the Operations Centre, which operates 24 hours a day, 365 days a year. The automatic sending of notifications to the Operations Centre means that potentially hazardous faults or situations are instantly notified, allowing personnel to interrogate the system in real time and intervene in a timely manner.

Advantages

The convenience of accurate and reliable information and the possibility to solve problems by remote, whether through the Operations Centre or through client intervention, offers the huge advantage of eliminating the need for a physical presence except in cases where strictly necessary, allowing total peace of mind even in the absence of any physical surveillance. Finally, there’s no need to remind you of the way video cameras act as a deterrent: incidents can be monitored in real time and recorded events can be used in court proceedings.