- Complete traceability of all activities linked to the services provided
- Unlimited access
- Possibility to create different levels of authorisation based on user profiles
- Total and consistent compliance with established protocols
To ensure the best possible management of hardware technology used to provide services in the mobile remote monitoring sector, ISM collaborates with METAREC S.r.l., a leading company in the design and development of security SW applications.
For centralized alarm systems in the fixed remote monitoring sector, ISM collaborates with CITEL S.p.A., a major producer of PSIM technology platforms in Italy.
ISM SW platforms feature exceptional expandability and are designed to satisfy the numerous and broad-ranging needs of clients in both the private and industrial sector. This is thanks to the client/server architecture of both the MRC system for mobile remote monitoring systems and of the CENTRAX system for fixed remote monitoring systems, and also due to the adoption of a distributed system through the gradual addition of modules. Thanks to these unique features, an availability rate of 99.98%, equivalent to a service interruption of less than two hours per year, is guaranteed by both the MRC system used to monitor different types of mobile platforms in the automotive, transport & logistics, machinery and general construction sectors, and by the CENTRAX system used indiscriminately either for building monitoring in a basic configuration or for large centralized systems with thousands of peripheral sites and hundreds of thousands of daily movements. This choice of architecture also guarantees a long service life, facilitating the expansion and evolution of the system as opposed to its eventual substitution.